In the (hopefully) unlikely event that you need to cancel your attendance or sponsorship at one of our events, these notes serve as guidance for the procedures to be followed.
Should the event get cancelled, and you have paid the full attendance or sponsorship fee, then you will be entitled to a full and unconditional refund. If you have paid via credit card, the amount will be reimbursed directly to your card account. If you have paid by any other means, we will contact you to arrange a suitable payment method.
If however, for whatever reason, you decide that you are unable to attend the event, or no longer wish to sponsor, and have paid the full fee, then you will be eligible for a full or partial refund as follows:
- Cancellation 3 months or more prior to the event – 100% refund
- Cancellation between 1 month and 3 months to the event – 50% refund
- Cancellation between 1 month and one week to the event – 20% refund
- Cancellation one week or less prior to the event – no refund
If you have paid via credit card, the amount will be reimbursed directly to your card account. If you have paid by any other means, please suggest a preferred payment method.
If you have any questions on either procedure, please contact us.